Solution for RDP connection issue due to TLS version

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Issue : RDP connection is unsuccessful from Windows 7 or Windows 2008 R2 to TLS1.0 disabled servers.

Solution:

  1. Enable TLS1.2 in the server and reboot. Refer this link for TLS versions: TLS versions
  2. Install this hotfix from Microsoft in the client computers and reboot:
    https://support.microsoft.com/en-sg/help/3080079/update-to-add-rds-support-for-tls-1-1-and-tls-1-2-in-windows-7-or-wind

This update provides support for Transport Layer Security (TLS) 1.1 and TLS 1.2 in Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 SP1 for Remote Desktop Services (RDS). 



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